Sharpening Work In Progress

Here at the Clipper Shack , we are always working to try to learn and improve on sharpening compounds, techniques and process.  If we really want our industry to keep making advances, we all need to strive to learn more and always be OPEN MINDED to new ideas and products.

If you think about it, being a carpenter has changed greatly over the years, They no longer only use (just the normal claw hammer)  Now they have Nail Guns for all types of building work.  This has really made building easier and more efficient.

Can you still build a house by hand using just the claw hammer?  Yes, the Original Hammer still works, But, common sense tells you that advances in the industry have made it easier and more time effective.

Same is true with the Sharpening Industry. (Think About It)  Advances have been made, people just need to be Open Minded and Think about it.  It doesnt mean that sharpening by hand doesnt work, time and concepts change. 

We sent out some FREE samples of new compound sticks to our Ez-Vex Customers, So far many seem pleased.  Below is one review that was sent in to us.

O' ya,  the new stick polishes are great it's like having a new toy to play with .  I really get a kick out of doing a better job . The grey polishing stick does quick work on removing a beveled edge on a convex shear & the blue puts the mirror finish back on .

Great job Clipper Shack . I know you’re working on two other accessories  please let me know when they're ready .   Rodney Brusuelas of All Sharp 505-401-6426 ,all_sharp_a@yahoo.com, www.allsharpusdirectory.com

If your an Ez-Vex Owner and you havent gotten your FREE Sample yet, give me a call at the Clipper Shack so I can make sure you get one in the mail.  740-671-1940

Sharpening Tip for the Week

Trying to Build Your Sharpening Business?

Focus on your Customer Service.   This applies to all business types.  It is important to be there to help answer your clients questions.  Show them any options they may have.  Keep them informed.  All this is very important when developing a trusting relationship with your customer. 

Show them any problems you may have with the item you are about to sharpen.  If you point out a problem to them, be sure and have a solution to the problem for them as well. 

Listen to what they have to say, even if they have complaints or concerns,  Being a good listener is the key to resolving any issues your customer may have.   Remember, If you listen to what they are saying and also how they are saying it, that will help you gain confidence and trust in the eyes of your customer because you will be able to connect with them.

If you dont know the answer, be honest, tell them the truth and that you dont know BUT you will find out the answer and Get Back to them.  Honesty goes along way in business.

Dont bad talk your competitors,  That looks so unprofessional.  It also makes you look insecure.  Remember, you are there to please your customers, NOT your competitors.  

And if your competitors are bad mouthing you, ignore them.   Your customers want to see what YOU can do, so focus on your sharpening work and your good customer service.

Our personal business strategy is to be as helpful as we possibly can.  That is one reason we offer FREE Training,  We also make ourselves available for questions on all our services to all our customers.

The Clipper Shack strives for a relaxed work environment, we also want our customers to feel like friends.
Communication and Good customer service is the way to obtain our goal.

Check us out on the web at http://www.clippershack.com/
Or give us a call at 740-671-1940